You can, if you are not satisfied with the delivered item from our web shop, after prior notification via contact return the product whitin
For this, the following rules apply:
- Please report your return in advance via contact, quoting your order number. Note: returns that have not previously been reported are not
taken into consideration.
- Please put the return carefully in its original packing and clearly state your order number (items which are not packaged carefully or arrive damaged, unfortunately cannot be credited)
- Please send your postage prepaid and within two weeks return.
- The return is at your own expense and risk, therefore please keep the track & Trace code of the returned package.
- Please note that you can not return customized & made to order products, this applies to the plaids, blankets, bathmats, beanbags, cushions, textile collection, cowrugs and sheeprug